Logistics and supply chain

A transport management system built from zero

End-to-end technical strategy and cloud architecture for a greenfield TMS covering smart route planning, live tracking telemetry and freight automation.

300,000+
shipments under management
75M+ km
covered by the network on the platform
Greenfield
architecture, hiring plan and delivery roadmap owned end to end

A logistics operator with real scale and no platform of its own — operations ran on spreadsheets, phone calls and three vendor systems that did not agree with each other.

The mandate

Own the technical strategy outright: architecture, cloud, delivery sequence, and the case to the board for each. This was a Principal Architect brief with a fractional-CTO surface area attached.

Design

A cloud-native transport management system, decomposed along the operational domains the business actually runs on:

  • Route planning — optimisation over live constraints rather than a nightly batch, so a plan survives contact with the day.
  • Tracking telemetry — high-volume ingest from vehicles, aggregated into a stream that both operations dashboards and customer-facing ETAs read from.
  • Freight automation — the paperwork path, automated where it is deterministic and escalated where it is not.

Why it holds

Every component is independently deployable and independently failable. A telemetry backlog degrades ETA freshness; it does not stop a shipment from being booked. That property was designed in at the boundary level, which is the only place it can be added cheaply.